SMS and Email Notification Setting
Default Appearance
Allows you to choose the default Exchange background colour theme.
(currently only supports PC)
| Dark Mode | Light Mode |
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Deposit & Withdrawal
Control whether the Exchange sends notification for Deposit and Withdrawals.
You can also set the conditions, eg. only send notification when the trasaction volume is greater than a certain figure.
| Email Example |
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Logos
Please upload according to the reccomended size, the system only supports exact size.
(images that are larger or smaller by 1 pixel cannot be uploaded successfully)
| Sample 1 - Logo in Exchange | Sample 2 - Logo in Exchange |
|---|---|
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Google Authenticator (GA)
Signature Name refers to the brand name that is visible on your user's GA when they bind with your Exchange as a 2FA option.
| Google Authenticator Example |
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SMS/ Email Signature
Signature Name refers to the brand name that is visible to your user when they receive a SMS or Email from you.
| Email Signature Example |
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Registration Method Configuration
Allows you to enable or disable registartion registration method for the various languages.
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Allows you to control the visibility of certain functions.
| The visibility of these buttons on the Exchange |
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PC Default Language
The default language when a user visits your exchange
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PC Customer-Service Plug-in
This is where you can configure live chat plugins.
| Live Chat on the Exchange Example |
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We recommend you using Zendesk | https://www.zendesk.com/
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Public Management > Site Configuration > Public Configuration
Step 2: Paste the script-code and select 'Save'
This code can be retrieved from your 3rd Party live support chat backend system
Once saved successfully, you will see a blue pop-up
Located on the top-right hand corner of the page
Step 3: Click on the 'Update button'
Located on the top-right hand corner of the page
Once update is complete, you will see a blue pop-up
Located on the top-right hand corner of the page
The set up has been completed. Kindly check your exchange to ensure that the live chat has been installed.
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