English manual:https://docs.google.com/document/d/1yUpegl4uqNNRM1qlKprsBmIpcKrdSmDZ1XIi9EueoMc/edit?usp=sharing
Background-Value-added Services - Coupon Mgt - Coupon Config:Click the "Add" button to enter the Add Coupon Template page, where you can add multiple coupon templates, each coupon can be set with different parameters, and then issue different coupons for users in different scenarios:
1、Coupon Value:
It refers to the maximum amount of spot transaction fees that can be deducted after a user obtains a coupon;
2、Cashback Ratio:
When you add a coupon, the page will prompt you what is the share ratio of spot fees between you and ChainUp, and when the configured cashback ratio > your share ratio, it is equivalent to you need to subsidize an additional part of the fee;
Example: if the cashback ratio is 60% and the fee for a transaction is 1 USDT, then the cashback amount to the user is 1*60%=0.6 USDT;
3、Max Rebate Per Trade:
The upper limit of the fee that can be refunded for a single transaction. For example, if the cashback ratio is 60%, the Max Rebate Per Trade is 2 USDT, and the fee for a transaction is 10 USDT, the user should be given 6 USDT cashback according to the cashback ratio, but because the Max Rebate Per Trade is 2 USDT, this transaction can only give users 2 USDT cashback.
4、Expiration date:
Starting from the time the user obtains the coupon, the user can enjoy X days of spot fee rebate, after which the coupon will expire.
5、Whether transactions that use platform currency to deduct fees support fee cashback:
If your exchange has set up a platform coin,and “Transaction-Spot-Basic config-Platform Currency Config” enables the switch of deducting transaction fees with platform currency, and the user also has the switch of "Use platform currency to pay transaction fees", then the user will be charged in the form of platform currency when trading.
Whether this type of transaction supports cashback can be set when you create a spot cashback voucher.
6、Cashback time:At 00:00:00 (UTC+8) on the next day after the user's transaction is successful, it will be returned to the user's spot account in the form of USDT
The system will calculate the cumulative cashback amount of each transaction on the previous day and give it to the user in a unified manner.
7、Fee cashback payment account:
The payment account of the spot cashback voucher is the same as the payment account of the cash reward in the task center, and it is the UID of the open platform account set in "Value-added Services - Task Center - Basic Configuration".
If the user receives a 10 USDT cashback coupon, 10 USDT will not be paid to the user from the task reward account at this time. When the user makes a transaction after obtaining the coupon, if the calculated cashback is 0.5 USDT, 0.5 USDT will be transferred from the task reward payment account to the user's spot account at 23:59:59 the next day. The remaining 9.5 USDT cash rebate amount of the card coupon is available.
8、After the coupon is created, it will appear in the coupon list, and you can issue the coupon through a task or airdrop.
When deleting a coupon, the system will determine whether the coupon is associated with a task or airdrop activity, and if so, the coupon cannot be deleted temporarily.
Background-Value-added Services - Coupon Mgt - Airdrop Mgt
What is displayed in the list is the airdrop records that you have created.
1、Total disbursement:
It refers to the sum of the denominations of the coupons issued in this airdrop. Total disbursement = total number of users in this airdrop * Coupon Value of a single coupon.
2、Number of coupons issued:
It refers to the total number of users in this airdrop, and one user can only issue one coupon in each airdrop activity.
3、Total cashback amount:
It refers to the sum of the cashback amount that has been cashed back to the user's spot account in the batch of coupons issued to the user in this airdrop; Since the cashback time is 00:00:00 (UTC+8) every day, this field should be updated once a day, rather than user transactions being updated one at a time.
4、Cashback Ratio:
It refers to the cashback ratio set by the coupons issued by this airdrop.
5、Details button:Click to open the distribution details page of this airdrop event, and you can view the details of the coupons issued to users through this airdrop.
Create an airdrop
Click the "Add" button to enter the new airdrop activity page, enter the UID of the user to airdrop the coupon this time, and then select a coupon template to be airdropped, after saving successfully, please wait patiently for 1-2 minutes, and the system will automatically issue the coupon to the user's reward center.
The reward types for registration, KYC, and time-limited tasks can be configured as Spot Cashback Voucher. On the task configuration details page, select Spot Cashback Voucher as the reward type, and select the coupon to be issued for this task.
After the merchant configures the task that the reward type is the Spot Cashback Voucher, the user can complete the task at PC or App to receive the Spot Cashback Voucher to the reward center, and the user can view the coupon value, expiration date, cashback ratio, and Max Rebate Per Trade of each coupon.
After completing the task to obtain the coupon, the user can directly conduct spot trading or grid trading, and the transaction fee generated can enjoy cashback.
If a user has made a total of 10 transactions on the 1st and the cumulative cashback amount of these 10 orders is 0.5 USDT, the system will issue a cashback amount of 0.5 USDT to the user at 00:00:00 (UTC+8) on the 2nd.
You can set the phone number or email to receive notifications here, and when the system returns cash, if the balance is determined to be insufficient, a message will be sent to the phone number and email you configured. After the system determines that the balance is insufficient, it will try to cash back again after 30 minutes, and if the balance is still insufficient two times, it will only try to continue the cashback at 0:00 the next day.
You can view the total amount of cashback generated during each trading day.
1、Since the cashback amount is cashback at 0:00 on the next day of the trading day, the overview page is updated with a piece of data every day.
2、Total cash back due=Task Cashback Amount+Airdrop Cashback Amount;
3、Click the Cashback Details button to view the details of users who generated cashback amounts during the current trading date;
You can view the details of the fee rebate for all users since the coupon function was launched;
Trade Date:means that this cashback record is for the user's cashback on the transaction generated during the transaction date;
Actual Cashback Date:refers to the time when the cashback amount is issued to the user's spot account; In the event of a balance shortfall, the actual cashback time may be a long time lag between the transaction date.
The Spot Cashback Voucher tab has been added to the reward overview, where you can view the data overview of the coupons issued through tasks or airdrops.
1、Total amount of vouchers issued:refers to the sum of the denominations of all coupons issued to users through the task center or through airdrops, and this value is not the actual cost of the merchant.
2、Total number of vouchers issued:refers to the sum of all coupons issued to users through the task center or through airdrops;
3、Total cashback amount: It refers to the sum of the cashback value that has been cashed back to the user's spot account in the batch of coupons issued through tasks or airdrops; This value represents the actual cost that the merchant has spent.