...
1. Search for key: online_service_url
2. Select edit button
3. Paste the 'live chat url' you retrieve from the 3rd party provider into Configuration Values fill and save
4. Select Publish and Launch button
5. Click on UPDATE (top right hand corner)
...
Public Management > App Management > Homepage
1. Select Add button
2. Select URL for Access Path Type
3. Paste the 'live chat url' you retrieve from the 3rd party provider into Access Path fill and save
4. Click on UPDATE (top right hand corner)
...
Remarks: The term 'online services' can be edited through the language pack
click here to find out more on how to make amendments to language pack
